NBDB - FAQs

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FAQs

Frequently asked questions

Answers to the most frequently asked questions are shown below. If your question is not listed here, please contact us and we will be pleased to reply to you.

General information

All questions in this category >

	What are your commissions and fees?
	How can I obtain information on new products and services?
	I will turn 71 during the year - should I convert my RRSP into a RRIF?
	I would like to change my address, how should I proceed?

Opening and transferring accounts

All questions in this category >

	What types of accounts are available?
	Is there a minimum deposit to open an account at NBDB?
	How do I transfer my account with another financial institution to NBDB?

Trading

All questions in this category >

	What types of investment products can I trade?
	What are the trading hours?
	What are the minimum technology requirements for using the transactional site?

Deposits and transfers

All questions in this category >

	How can I make deposits to my account?
	How long does it take to transfer funds into my account?
	What types of transfers can I make via the transactional site?

Registered Education Savings Plan (RESP)

All questions in this category >

	What is the procedure I must follow to receive the additional grants or the Canada Learning Bond?
	Is it the same procedure for a family RESP?
	What is the maximum contribution limit?

Book Value

All questions in this category >

	What is Book Value?
	I made a mistake on the Book Value form - can I correct it?
	Can I use this information for tax purposes?

Security and confidentiality

All questions in this category >

	Do the National Bank and National Bank Direct Brokerage follow a specific code of procedure for the protection of personal information?
	Is there a special department at the National Bank that looks after online security?
	When I do my online transactions via National Bank Direct Brokerage's transactional website, how do you ensure the confidentiality of my transactions?

See also:
	The list of all our forms.
	Our complete schedule of commissions and fees.
	Our transactional site demo.

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